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Current WEB-CORI Processing Time


As of February 3, 2010*

 

Listed below are the Processing Times as of February 3, 2010:

 

 Web Requests:    4-5 business days
 Paper Requests/Disk Requests:    2-3 business days
 Personal Record Requests 5-10 business days

 

If you are experiencing technical difficulties regarding CORI Access or need assistance that is not related to WEB-CORI Processing Times, please visit our website at www.mass.gov/chsb and access the CORI Forms or CORI Services links for further information. 

Phone service to the CORI Unit has been suspended so that staff can focus on the processing of CORI Requests. 

All other inquiries should be sent as email to CORI.info@state.ma.us

Email requests will be responded to as quickly as possible.

 

*We will post regular updates to this website.

 

ON-LINE CERTIFICATION APPLICANTS

Effective September 2, 2008 all applications for CORI certification must be submitted through the CHSB On-line Certification Application (OCA) program available on this website.

Certification Applications will no longer be accepted by mail or fax.

To submit a NEW, RENEWAL or EXPANDED CORI certification application please select “I Agree” at the bottom of this page and then select “Access OCA.”

Please note, in order to submit a RENEWAL or EXPANDED CORI certification application you will need the CORI Administrator’s agency code, user code and password. If you do not have an agency code, user code and password or if you have any questions regarding this process please call the CHSB legal department at 617-660-4760.



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Terms and Conditions

By checking the box below and clicking on the "I Accept" button, the User fully and unconditionally agrees to be bound by these terms and conditions and any and all other guidelines, disclaimers, rules, and privacy statements within this agreement and throughout this site, collectively referred to as "Terms and Conditions." All Terms and Conditions contained herein apply only to the CHSB Web site.

Each time a User accesses this site to obtain an on-line application, an Individual Agreement of Non-Disclosure, or Web-CORI, he or she must agree to these Terms and Conditions. If the User chooses not to be bound by these Terms and Conditions, the User will be denied access to this site.

Use of CHSB Web Site

All Terms and Conditions contained herein apply only to the Criminal History Systems Board (CHSB) Web site. Acceptance of these Terms and Conditions constitutes a binding agreement between the User, and the CHSB. The User understands that these Terms and Conditions govern the use of this site, and a breach of any Term or Condition may result in the termination of the User’s use of this site, at the discretion of the CHSB.

All services and information provided through this Web site are subject to change without notice. The CHSB reserves the right to alter any term or condition on this site, as needed. Therefore, it is the responsibility of the User to read, understand, and agree to these Terms and Conditions each time the site is accessed for information.

Penalties for Unauthorized Access to and/or Dissemination of CORI

Any User of this site understands that CORI information is regulated by M.G.L. c. 6, §§ 167-178B, inclusive, and 803 CMR 2:00-8:03, inclusive, and any misrepresentation, misuse, unlawful access, or dissemination may result in civil or criminal penalties. Unauthorized attempts to modify any information stored on this site, or received from this site, to defeat or circumvent security features, or to use this site for other than its intended purposes are strictly prohibited.

The use of this site constitutes an understanding by the User that any person who willfully requests, obtains or seeks to obtain criminal offender record information (CORI) under false pretenses, or who willfully communicates or seeks to communicate CORI to any agency or person, except in accordance with the provisions of M.G.L. c. 6, §§ 168-178B inclusive, shall for each offense be fined up to five thousand dollars ($5,000.00), or imprisoned in a jail or house of correction for up to one year, or both.

Use of this site constitutes an understanding by the User that pursuant to M.G.L. c. 6, § 168, the Criminal History Systems Board (CHSB) has the authority to issue orders enforcing its rules and regulations, including the imposition of civil fines not to exceed five hundred dollars for each willful violation.

User Codes and Passwords

All User Codes are personal and issued individually.  It is solely the responsibility of the User to keep the individual User Code and password(s) confidential; under no circumstances is any User’s password to be shared with another individual. By using this system to access CORI, the User agrees that he or she is assuming the risk of an unauthorized person learning the User’s e-mail address, Internet Protocol Address (IP address), User Code, and password. If this information is not kept confidential, the User may be in breach of M.G.L. c. 6, §§ 167-178B, inclusive, should CORI be unlawfully accessed and/or disseminated.

CHSB’s Auditing Functions

The User understands that the CHSB has the ability and authority to audit organizations to ensure that all policy, regulatory, and statutory requirements are being met. The User acknowledges that he or she may be the subject of an audit at any time, and agrees to this as a condition of certification. For guidelines on the use, storage, and retention of CORI, the User should review the CHSB’s Audit Guidelines.

Reproduction of Information

No part of this Web site, or any information contained herein, may be reproduced, republished, redistributed or transmitted, in whole or in part, in any form or by any means, electronic or mechanical, by any information storage or retrieval system, unless in accordance with M.G.L. c. 6, § 167-178B, inclusive, or with express written permission from the Executive Director of the CHSB.

Jurisdiction

Enforcement of the Terms and Conditions, or the use of any information received through this Web site, including but not limited to CORI information, will be governed and construed by the laws of the Commonwealth of Massachusetts.

Severability

If any of these Terms and Conditions or the application thereof is held to be invalid, such invalidity shall not affect other Terms and Conditions not specifically held invalid, and to this end the Terms and Conditions and all other guidelines, disclaimers, rules, and privacy statements within this agreement are declared to be severable.

Contact Information

If you have questions or concerns, please contact the CORI Unit at (617) 660-4640 or the Legal Unit at (617) 660-4760.

I affirm that I have read, understood, and am bound by all Terms and Conditions collectively, and by M.G.L. c. 6, §§ 167-178B, inclusive, and 803 CMR 2.00-8.03, inclusive.

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